Vivo V20 Pro Refurbished

Terms and Conditions

1. Product Images and Representations

• Images displayed on the website are for illustrative purposes only. The actual product may vary in color and design.

2. Offers and Returns

• Products purchased during promotional offers may not be eligible for return. Please refer to the specific offer details for clarification.
• We offer a standard return policy for most products, with some exceptions for products purchased during offers.

3. Availability and Out-of-Stock Products

• All products listed on the website are available on a first-come, first-served basis.

Following are the stock percentages available in the sale:

Xiaomi: 15%

Vivo: 5%

Samsung: 5%

Realme: 8%

OPPO: 10%

OnePlus: 4%

Apple: 4%

Poco: 2%

Infinix: 10%

Feature Phones: 32%

Tecno: 5% 

We reserve the right to limit quantities.

• In case of stock depletion, we may offer a replacement product of similar value.
• If you are not satisfied with the replacement, we will credit your account with the purchase amount. This credit can be used towards future purchases, but no cash refunds will be issued.

4. Product Exchanges

• We offer exchanges for products that are broken or damaged upon arrival. Please refer to our return policy for details on initiating an exchange.

5. Refurbished Electronics

• Electronic products listed under the "website " may be old refurbished, meaning they were previously owned. These products will be clearly marked as refurbished.

• the branded box, charger, accessories will not be included with the mobile phone.

6. Customer Satisfaction and Credits

• If you are unhappy with any product, we may offer you a coupon code for a future purchase instead of a cash refund.

7. Shipping and Delivery

• Our standard shipping method is surface mode, which may result in longer delivery times. Typical delivery times range between 8-15 business days.

8. Acceptance of Terms

All products sold on a first-come, first-served basis are subject to our No Refund Policy. As part of this policy, the company will randomly select five customers out of every 100 orders to receive smartphone products. The remaining orders may be canceled, or the customer may opt to receive a branded T-shirt of equivalent value. If the customer objects to receiving a T-shirt or want for refund,

A full refund will be issued to their company-created digital wallet within 30 days. Please note that this offer is discretionary and involves a risk of non-receipt of the desired product. By placing an order, you acknowledge and agree to these terms."